Quality Policy:
To build good customer satisfaction by lean production management
To achieve the best performance from employee development
Quality target:
| The goal |
2009 target |
three years target |
five years target
|
| Complaint rate |
≤2% |
≤1% |
≤0.8% |
| customer satisfaction |
≥90% |
≥95% |
≥98% |
| On time delivery |
100% |
100% |
100% |
| Process fist pass yield rate |
≥95% |
≥98% |
≥99% |
| Scrap rate |
≤2% |
≤1% |
≤0.6% |